Privacy Policy

This Privacy Policy (“Policy”) explains how Sino Service Group Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects the personal data of users (“User”, “you”) when you visit or interact with our website.

1. General Provisions

1.1. The Company adheres to international data protection standards, including the GDPR and other applicable regulations.
1.2. By using the Website, the User agrees to the terms of this Policy.

2. Data We Collect

We may collect the following categories of data:

2.1. Contact Information

Name
Email address
Phone number

2.2. Technical Data

IP address (automatically transmitted when accessing the Website)

2.3. Data Provided Voluntarily

Information submitted through website forms

Files or documents uploaded by the User
Information related to service inquiries or job applications

We do not use cookies or other tracking technologies.

3. Legal Basis for Processing (GDPR Article 6)

We process personal data on the following legal bases:

Consent — when the User submits information voluntarily
Performance of a contract — when data is required to provide services
Legitimate interests — to ensure the operation and security of the Website
Legal obligations — when processing is required by law

4. Purposes of Data Processing

We process personal data for the following purposes:

Providing and improving our services
Responding to inquiries and communicating with Users/li>
Processing service requests and applications
Meeting legal and regulatory requirements
Sending informational or marketing communications (only when consent is given)

5. Data Storage

5.1. Personal data is stored only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
5.2. Storage periods depend on the type of data and the purpose of processing.

6. Transfer of Data to Third Parties

We may transfer personal data to third parties only in the following cases:

With the User’s consent
To service providers acting on our behalf (e.g., hosting services, email systems)
To comply with legal obligations
As part of business restructuring, mergers, or acquisitions

All third-party recipients must follow appropriate data protection standards.

7. International Data Transfers

As a company based in Hong Kong, we may transfer data internationally. When transferring data outside the User’s jurisdiction, we ensure that appropriate safeguards are applied, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Contractual, organizational, and technical measures

8. User Rights (GDPR Articles 12–23)

Users have the following rights:

Right to access their personal data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

Requests may be submitted using the contact details provided below.

9. Data Security

9.1. We use appropriate technical, organizational, legal, and physical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
9.2. Although we take reasonable efforts to secure data, no transmission over the Internet is completely secure.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company is not liable for any losses arising from the use or inability to use the Website.

11. Changes to This Policy

11.1. The Company may update this Policy from time to time.
11.2. The latest version will always be available on the Website.
11.3. Significant changes may be communicated through notices on the Website.

12. Contact Information

For questions or requests regarding this Policy, please contact us:
Email: contact@sino-services.com
Address: FLAT/RM 12 20/F, HO KING COMMERCIAL CENTRE, 2–16 FA YUEN STREET, MONGKOK, KOWLOON, HONG KONG